SHIPPING & RETURNS

WHERE DO WE SHIP OLI OLI PRODUCTS?

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Currently, we only ship within the United States, including Hawaii and Alaska.

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HOW DO WE SHIP OLI OLI PRODUCTS?

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USPS Priority shipping and FedEx Ground shipping are complimentary with all orders.

Orders are being shipped during business days. Business days are Monday-Friday, excluding U.S. federal holidays.

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HOW CAN I RETURN OR EXCHANGE AN OLI OLI PRODUCT?

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You can return your order within 14 calendar days from the date of shipment. To return or exchange an item, please reach out to our Customer Care Team at info@oliolibeaute.com with your order number.

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DO I NEED A RETURN SLIP?

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In an effort to reduce waste, we do not include return slips in your order. Simply email us at info@oliolibeaute.com and our Customer Service Team will be happy to help you place your return. 

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HOW LONG DOES IT TAKE TO PROCESS A RETURN?

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Please allow 5-7 business days for your return to arrive. Once received, we will initiate a refund which will be credited back to your original form of payment (typically 3-7 business days).